Minimums for Remote and Scheduled Appointments

Effective January 1st 2023 scheduled in-store appointments and all remote support sessions (scheduled or ad-hoc) will have a quarter hour minimum charge ($32.50.) In many cases, our expert staff can resolve issues in less than the quarter hour, customers are welcome to use up the balance of the time or simply get back to their day quicker thanks to the expert help they have received. Also, keep in mind that when it comes to remote support, we offer a 30% discount on remote support service for customers who subscribe to our Watchdog Service making that offering an even better value.